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Delivery Information

Delivery Information

Delivery is free to UK Mainland destinations for all orders. Although UK Mainland does not include The Highlands*, Northern Ireland, Southern Ireland and any offshore destinations, we are happy to quote for these or any other European delivery point. Each product has its own standard delivery time. When ordering, the product page will have a delivery timescale button explaining more. Please contact us should you require your product sooner. Orders placed after 3pm will be processed the following day, this is due to our couriers collecting at 3pm.

Returns Information

TMSi Ltd will be happy to receive back any items which are deemed to be unsuitable by the customer. Intention to return unsuitable items must be advised within 7 working days from receipt.

Returns are subject to the following conditions:

  • The product shall be unused, as new, in saleable condition and in its original packaging
  • TMSi Ltd will arrange for the goods to be collected, although the cost will be passed on to you the customer
  • Upon return goods will be examined and if applicable a refund less the return carriage fee will be issued
  • Should the goods be deemed not suitable for resale at full market price, no refund will be given
  • Goods will not be accepted back without prior notice

*Excluded Highlands Post Codes:

AB30-AB56, IV (all), KW (all), PA20-PA80, PO30-PO41, PH19-PH50, IM (all), HS (all), BT (all), GY (all), JE (all).